Terms of Service.
The agreement between you and GENESIS when you use genesishq.net.
1. Who we are and what this covers
These Terms govern your use of the GENESIS platform at genesishq.net ("GENESIS", "the Platform", "we", "us"). By creating an account or using the Platform you agree to these Terms. If you use GENESIS on behalf of a company, you confirm you have authority to bind it.
2. The service
GENESIS provides AI-agent software that plans and executes business tasks under configuration you control ("guardrails"). Agents produce plans, content and actions automatically; the Platform provides a confidence gate, approval queues and an audit trail so you can supervise them. GENESIS is a software tool — it is not an employee, agency, fiduciary or professional adviser.
3. Your account
- You must be 18 or older and provide accurate account information.
- You are responsible for your password and for all activity under your account.
- One person or entity per account unless your plan says otherwise.
4. Plans, billing and cancellation
- Paid plans are billed monthly in advance through Stripe. We never store your card details.
- You may cancel at any time; your plan remains active until the end of the paid period. Statutory consumer rights are unaffected.
- The Value-Share plan is billed as a monthly base fee plus 15% of revenue attributed to your GENESIS-operated company, measured exclusively from signed payment-provider events recorded on the Platform's revenue ledger, which you can inspect at any time. The share is calculated on gross recorded revenue per event and invoiced or collected through Stripe. No revenue recorded, no share due.
- We may change prices with at least 30 days' notice; changes apply from your next billing cycle.
5. AI output — the important part
- Agent output is generated by artificial intelligence and may be inaccurate, incomplete or unsuitable. You are responsible for reviewing output and for every business decision taken on the back of it.
- GENESIS does not provide financial, investment, legal, tax, medical or other regulated advice — to you or to your customers. Guardrails force regulated matters to escalate to a human; you are responsible for ensuring a suitably qualified human handles them.
- You are responsible for your business's compliance with the laws and regulations of its industry and jurisdiction, including advertising, consumer-protection and data-protection rules.
6. Acceptable use
You must not use GENESIS to: break the law; send spam or unconsented marketing; infringe others' rights; generate deceptive, fraudulent or harmful content; conduct regulated activities without the required authorisation; or attempt to breach, overload or reverse- engineer the Platform. We may suspend accounts that put the Platform or others at risk.
7. Your content and ours
You own your business data and the work product your agents produce for your company. You grant us the licence needed to operate the Platform on your behalf (processing your data through our infrastructure and AI providers). We own the Platform, its software, design and branding.
8. Availability and changes
The Platform is provided on an "as is" and "as available" basis. We work hard on uptime and self-healing but do not guarantee uninterrupted service, and we may evolve features over time.
9. Liability
Nothing in these Terms excludes liability that cannot lawfully be excluded (including for fraud). Otherwise, our total liability arising from the Platform in any 12-month period is limited to the fees you paid us in that period, and we are not liable for indirect or consequential losses, lost profits, lost revenue or lost data. AI output is supervised by you; decisions and their outcomes are yours.
10. Termination
You can close your account at any time. We may terminate or suspend for material breach of these Terms. On closure you may request an export of your data within 30 days.
11. General
These Terms are governed by the laws of England and Wales, and disputes belong to the courts of England and Wales. If a clause is found unenforceable the rest stands. We may update these Terms; material changes will be notified by email or in-app at least 14 days before they take effect.